Returns & Exchanges

At Troy Lee Designs, we are committed to your satisfaction and offer a 30-day return window for products in new, unused condition with original packaging. Our goal is to ensure you have the right gear to keep you protected and performing at your peak on the track or trail.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Print Shipping Label

Follow the prompts to generate a prepaid shipping label; a small return shipping fee will be deducted from your final refund amount.

3

Pack Your Gear

Securely pack the items in their original box with all tags attached to ensure the product remains in resaleable condition during transit.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing